Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Respected sir,i created sync account second time on same email by mistake and i lost my first synced data, please help me

  • 1 (رد واحد)
  • 1 has this problem
  • 12 views
  • آخر ردّ كتبه user633449

krunalpatelace
krunalpatelace
more options

By mistake,I signed up second time on same email for sync information and verified my email adress on link which send by you. then when i login for sync using my email i can't get my old synced data. so please sir help me to get back my data.

By mistake,I signed up second time on same email for sync information and verified my email adress on link which send by you. then when i login for sync using my email i can't get my old synced data. so please sir help me to get back my data.

All Replies (1)

user633449
user633449
more options

Sync is not a backup service, so you most likely wiped out your old sync account data.