This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I cannot find where to input my passcode from my iOS devices

  • 4 cavab
  • 3 have this problem
  • 2 views
  • Last reply by Jill.

Jill.
Jill.
more options

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device.

Can anyone help me to re sync my iOS device please?

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device. Can anyone help me to re sync my iOS device please?

Chosen solution

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.

Read this answer in context 👍 0

All Replies (4)

Michael Verdi
Michael Verdi
more options

Hi,
It sounds like you are talking about Firefox Home and I'm sorry to say that the app is no longer supported and won't work with sync in Firefox 29.
-Michael

Jill.
Jill. Question owner
more options

Thank you Michael. Is there an app that does work?

Michael Verdi
Michael Verdi
more options

I'm sorry, there isn't. We have Firefox for Android that will sync with desktop Firefox but we don't have anything for iOS right now.

- Michael

Jill.
Jill. Question owner
more options

Seçilmiş Həll

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.