Email links do not launch! Firefox is my default browser, it just doesn't load email links ever since your last update on 5/15!
I've said it all in my question - I click on a link in an email, and all that Firefox loads is my homepage. I have tried setting it as my default browser (already was), made sure Safari had it set as default as well. This happened right after your last update.
Chosen solution
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
For Firefox versions previous to 29.0:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
For Firefox 29.0 and above:
- Click the menu button , click help and select Troubleshooting Information.
Now, a new tab containing your troubleshooting information should open.
- At the top right corner of the page, you should see a button that says "Reset Firefox". Click on it.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
For Firefox versions previous to 29.0:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
For Firefox 29.0 and above:
- Click the menu button , click help and select Troubleshooting Information.
Now, a new tab containing your troubleshooting information should open.
- At the top right corner of the page, you should see a button that says "Reset Firefox". Click on it.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Thanks a lot!