This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

prints two pages instead of one as it should

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

For a receipt that we print often, some of us have two pages that print, so we have to change the setting each time to print only page 1. Only one line of info on second page. I checked IE and it prints only one page. Would appreciate a way for it to print only the one page to save time and paper when someone forgets to change the number of pages.

For a receipt that we print often, some of us have two pages that print, so we have to change the setting each time to print only page 1. Only one line of info on second page. I checked IE and it prints only one page. Would appreciate a way for it to print only the one page to save time and paper when someone forgets to change the number of pages.

All Replies (3)

more options

Who's "we" and "us"?

Is this for a particular webpage?
Or is this a general question, where Firefox may need an additional line for printing a webpage, which goes to the 2nd page; whereas that doesn't happen with a different browser?

more options

"we" and "us" are people who print receipts daily, so this issue is most noticeable when using this specific webpage. It does seem to be the webpage info that prints on the second page. Earlier this week I found a Help that said to try printing from another browser, so I tried IE and it only prints the one page. Now I cannot locate the Help to get instructions on setting changes that could resolve the issue.

more options

Try this; when you are ready, use Print Preview. From here you can see what your print out will look like. After you press Print, a window from your printer's program should come up showing you print options. Look for what pages to print, or something like that.