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Thunderbird keeps asking for ALL my passwords EVERYTIME and they are saved in Thunderbird

  • 3 cavab
  • 6 have this problem
  • 1 view
  • Last reply by christ1

JuanitaMozilla
JuanitaMozilla
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As the question reads: Thunderbird keeps asking me for ALL my passwords everytime I open Thunderbird and sometimes inbetween.

All my passwords are entered correctly as per my mail servers and all the passwords are saved. I asked Thunderbird to remember them all and Thunderbird has a list of passwords recorded in the Tools >>Options >>Security >>Passwords >>Save Passwords. There are no mistakes there.

Because Thunderbird kept asking for the passwords, I entered a Master Password. This did not solve my problem. Instead, now I have one more password to enter. I eventually removed the Master Password again as it really serves no purpose.

If this would help at all: The laptop is an HP655 running on Windows 8 and using Thunderbird 24.6.0.

My other laptop is an Acer E1-531 also running on Windows 8 and Thunderbird 24.6.0 - I have no problems here with passwords being asked all the time.

Maybe it is the HP655?

Can you please assist me? This is very frustrating and your help will be much appreciated.

As the question reads: Thunderbird keeps asking me for ALL my passwords everytime I open Thunderbird and sometimes inbetween. All my passwords are entered correctly as per my mail servers and all the passwords are saved. I asked Thunderbird to remember them all and Thunderbird has a list of passwords recorded in the Tools >>Options >>Security >>Passwords >>Save Passwords. There are no mistakes there. Because Thunderbird kept asking for the passwords, I entered a Master Password. This did not solve my problem. Instead, now I have one more password to enter. I eventually removed the Master Password again as it really serves no purpose. If this would help at all: The laptop is an HP655 running on Windows 8 and using Thunderbird 24.6.0. My other laptop is an Acer E1-531 also running on Windows 8 and Thunderbird 24.6.0 - I have no problems here with passwords being asked all the time. Maybe it is the HP655? Can you please assist me? This is very frustrating and your help will be much appreciated.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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I eventually removed the Master Password again as it really serves no purpose.

Read this article to understand what the master password is all about. http://kb.mozillazine.org/Master_password

Try to delete the passwords Thunderbird has remembered. Make sure to check the option to remember it the next time you're prompted for the password.

Do one at a time, so you can keep track if this has any effect.

DonaldG
DonaldG
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I deleted and reentered all my aol passwords and still Thunderbird says the imap login failed and I need to retry or enter a new password. I get the following message: Login to server imap.aol.com failed. I am also starting to have to enter the master password multiple times. I have just scanned for viruses with Malwarebytes and Norton and do not show any viruses.

christ1
christ1
  • Top 25 Contributor
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DonaldG, you're posting to an old thread. Please start a new thread for your problem.