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Plugin check won't finish

  • 2 cavab
  • 4 have this problem
  • 1 view
  • Last reply by jMac

jMac
jMac
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I'm trying to check my plugins to see if they are up to date. The blue circle spins and spins, but nothing ever happens. I've tried turning off my security software - no change. I tried rebooting - no change. Any ideas?

I'm trying to check my plugins to see if they are up to date. The blue circle spins and spins, but nothing ever happens. I've tried turning off my security software - no change. I tried rebooting - no change. Any ideas?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I click check to see if plugin are up to date in Thunderbird and a Firefox window opens with the status of the plugins.

At what point is your failing? do you have Firefox installed? I see lots of complaints about things Thunderbird that involve passing links to Chrome.

jMac
jMac Question owner
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Yes, I have firebird installed. I go to Tools, Add-ons, then click on "check to see if your add-ons are up to date". Then an IE window comes up with a Mozilla page. In the "plugin status" area there is a line "Checking with Mozilla on the status of your plugins Loading Data", with a blue circle spinning, that never stops.