This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what is my password I have misplaced it Thank you

more options

I have forgotten my password, I have tried to access it through your Help pages, Please Help

I have forgotten my password, I have tried to access it through your Help pages, Please Help

All Replies (1)

more options

Your email password is between you and your email provider. You need to work with them to reset it. Go to their web mail or email help page and look for a link to reset your password.