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Thunderbird will not download new emails unless I quit and restart

  • 22 cavab
  • 10 have this problem
  • 20 views
  • Last reply by christ1

treyhunner
treyhunner
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I have two email accounts: Gmail and Zoho. Both are setup to check for new messages every 5 minutes. Both use IMAP.

My Zoho email account can only retrieve new messages if I either: 1. Close Thunderbird and reopen it 2. Click the two computers icon in the bottom left corner in Thunderbird to go offline and then click it again to come back online and then click Get Mail

If I manually click the Get Mail without going offline first no mail is retrieved.

My Gmail account seems to retrieve mail without any problem (every 5 minutes as expected).

I have two email accounts: Gmail and Zoho. Both are setup to check for new messages every 5 minutes. Both use IMAP. My Zoho email account can only retrieve new messages if I either: 1. Close Thunderbird and reopen it 2. Click the two computers icon in the bottom left corner in Thunderbird to go offline and then click it again to come back online and then click Get Mail If I manually click the Get Mail without going offline first no mail is retrieved. My Gmail account seems to retrieve mail without any problem (every 5 minutes as expected).

All Replies (2)

Chip
Chip
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I'm having exactly the same problem. I have 3 zoho accounts in Thunderbird, clearly the issue is with Thunderbird not closing the IMAP connection, this should either be a configurable option or a bug which needs to be fixed.

christ1
christ1
  • Top 25 Contributor
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I can't help anymore with this. You might create a bug for this in Bugzilla. https://bugzilla.mozilla.org/

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