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i am trying to use an app that requires Firefox 4 or highter, but I have forefox 30.0, and it says it is up to date. Help!

simba18
simba18
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I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!

I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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app that requires Firefox 4 or highter

Firefox 30 is higher than Firefox 4, so you're fine.

James
James
  • Top 25 Contributor
  • Moderator
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Firefox 4 was referring to the old 4.0 (four.zero) released back on March 2011 as the current version is Firefox 30.0 (thirty.zero) released June 10, 2014.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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What happens when you try to watch the content?

Assuming that a plugin is used (Flash, Silverlight, QuickTime), check the address bar for the plugin notification icon, which looks like a piece of Lego then click that and confirm that the site is allowed to use it.