This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I set up Thunderbird to access all the folders in my comcast.net email account?

  • 1 cavab
  • 3 have this problem
  • 5 views
  • Last reply by Toad-Hall

more options

When I use Thunderbird to access my comcast.net email account, I can only access the Inbox and the Trash folders - how can gain access to all my mail folders?

When I use Thunderbird to access my comcast.net email account, I can only access the Inbox and the Trash folders - how can gain access to all my mail folders?

All Replies (1)

more options

If you have a Pop mail account, Thunderbird can only access the Inbox on the server and download anything that has not been previously downloaded. This is how all pop mail accounts work.

If you have an IMAP mail account you need to subscribe to remotely view server folders. You subscribe a folder by right-clicking on the remote Inbox, selecting "Subscribe", expanding the Inbox tree in the window, and subscribing whatever folders you want. You can configure it to show all folders by unchecking the checkmark at "Tools -> Account Settings ->Server Settings -> Advanced -> IMAP -> Show only subscribed folders".

You can also choose to synchronize folders for offline use.

More info on IMAP mail accounts: