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Menus Don't Show; Improper Page Scrolling

0xnick1chandoke
0xnick1chandoke
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Sometimes when I start FF, it has the following problems:

  • scrolling can only be accomplished by clicking-and-dragging the scrollbar; neither of page up/down, up/down keys, clicking the up/down buttons on the scrollbar, nor using the mousewheel do anything at all.
  • tooltips, context menus, and GUI menus don't open; this includes the menu bar, toolbar, and right-click menu.

In the past, this used to happen just sometimes; in the past few days, no matter how many times I try opening FF, I consistently have this problem. Using Safe Mode hasn't affected the problem. Because menus don't display, I can't toggle hardware acceleration via menus; however, I've tried toggling layers.acceleration.disabled and general.smoothScroll -- both to no avail.

I'm using Linux 3.16.0-2-ARCH x86_64, Firefox 31.

Sometimes when I start FF, it has the following problems: * scrolling can only be accomplished by clicking-and-dragging the scrollbar; neither of page up/down, up/down keys, clicking the up/down buttons on the scrollbar, nor using the mousewheel do anything at all. * tooltips, context menus, and GUI menus don't open; this includes the menu bar, toolbar, and right-click menu. In the past, this used to happen just sometimes; in the past few days, no matter how many times I try opening FF, I consistently have this problem. Using Safe Mode hasn't affected the problem. Because menus don't display, I can't toggle hardware acceleration via menus; however, I've tried toggling layers.acceleration.disabled and general.smoothScroll -- both to no avail. I'm using Linux 3.16.0-2-ARCH x86_64, Firefox 31.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to delete the Firefox program folder and reinstall Firefox? You can also try a new profile.

You can find the full version of the current Firefox 31.0 release in all languages and for all Operating Systems here:

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

0xnick1chandoke
0xnick1chandoke Question owner
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It seems that toggling the layers.acceleration.disabled switch back to "false" in about:config solved everything. So in case anyone else has this problem, I'd try switching it from "false" to "true" and back a few times, restarting FF after each switch.