Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have been trying to download mp4 videos using DownThemAll but I end up with 3GPP Audio/Video

  • 1 cavab
  • 2 have this problem
  • 8 views
  • Last reply by guigs

more options

I have been trying to download mp4 videos using DownThemAll but I end up with 3GPP Audio/Video. I have tried changing my settings but I end up with the same results. What settings must I use to resolve this problem?

I have been trying to download mp4 videos using DownThemAll but I end up with 3GPP Audio/Video. I have tried changing my settings but I end up with the same results. What settings must I use to resolve this problem?

All Replies (1)

more options

Hi, DownLoadthemall is an add on that I do not use, however for meantime you can use the converter: http://www.zamzar.com/convert/3gp-to-mp4/

The only place that I know that saves settings for file types is described here: Applications panel - Set how Firefox handles different types of files