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Netflix will no longer work on firefox

  • 2 cavab
  • 2 have this problem
  • 7 views
  • Last reply by ishita

miska29
miska29
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I believe it started when firefox 32 updated. But suddenly every time I try and play a video in Netflix the screen is just black. If I log out of netflix and log back in, it will play once, but if I try and play a second movie, choose something different or close the browser I get a black screen.

I have tried the following to resolve:

-Safe mode. The movies WILL play in safe mode, but trying to disable all extensions and add-ons still doesn't work. -reinstall silverlight -reset firefox -change cookie settings. delete all cookies and cache - turn off hardware acceleration

I just CAN NOT find this problem!

I believe it started when firefox 32 updated. But suddenly every time I try and play a video in Netflix the screen is just black. If I log out of netflix and log back in, it will play once, but if I try and play a second movie, choose something different or close the browser I get a black screen. I have tried the following to resolve: -Safe mode. The movies WILL play in safe mode, but trying to disable all extensions and add-ons still doesn't work. -reinstall silverlight -reset firefox -change cookie settings. delete all cookies and cache - turn off hardware acceleration I just CAN NOT find this problem!

All Replies (2)

miska29
miska29 Question owner
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It's not working in safe mode anymore either! Maybe it was only the first time because it reset everything...

ishita
ishita
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Try running firefox in 32 bit mode and netflix may work for you.

Quit Firefox. Go to the Firefox menu and select Quit-->Open your Applications folder-->Find Firefox in the Applications folder and click it once to select it.-->Then press command + i on your keyboard. An information window will open up.-->In the Firefox information window, check the box next to Open in 32-bit mode-->Close the info window and restart Firefox