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Unable to browse after installing Firefox 32

  • 3 cavab
  • 2 have this problem
  • 4 views
  • Last reply by James

Harigopal
Harigopal
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copy of the error message is given below

Unable to connect

Firefox can't establish a connection to the server at search.yahoo.com. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
copy of the error message is given below Unable to connect Firefox can't establish a connection to the server at search.yahoo.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (3)

Smart Snail
Smart Snail
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Hey there. This might help. (Try deleting cache first)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

the-edmeister
the-edmeister
  • Moderator
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See this support article - Fix problems connecting to websites after updating Firefox

James
James
  • Moderator
  • Top 10 Contributor
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Harigopal, please ignore the Reset suggestion in first post as that would not fix this and would cause you to start with a new Profile.

The link in second post is what you need to see. Some Firewalls may block the new major Firefox version .exe after a install or update yet may still be allowing the previous.