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Radar feature of theweathernetwork has not been working on my computer for several weeks now, but does work on IE and Chrome, what should i look for

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  • Last reply by FredMcD

wser
wser
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The weather network has a feature that allows you to look at past and forecast radar view of precipitation. All of a sudden a couple of weeks ago this feature of the current radar alone stopped showing any precipitation images. Last weekend I tried someone else's computer and it was working fine. Today I tried IE and Chrome browsers and it works with them, but alas it does not with Firefox.

Could you point me to something to check to rectify this issue.

The weather network has a feature that allows you to look at past and forecast radar view of precipitation. All of a sudden a couple of weeks ago this feature of the current radar alone stopped showing any precipitation images. Last weekend I tried someone else's computer and it was working fine. Today I tried IE and Chrome browsers and it works with them, but alas it does not with Firefox. Could you point me to something to check to rectify this issue.

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.