This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

can't install firefox win 8.1

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

colts18
colts18
more options

I just uninstall previous firefox because always error when try update new version (32.0.2) , I decide to uninstall fresh firefox 32.0.2 when I double click exe file it show 95% extracting and they didn't show installing process. can someone help me please?, I use windows 8.1 thank you

I just uninstall previous firefox because always error when try update new version (32.0.2) , I decide to uninstall fresh firefox 32.0.2 when I double click exe file it show 95% extracting and they didn't show installing process. can someone help me please?, I use windows 8.1 thank you

All Replies (1)

FredMcD
FredMcD
more options

Completely remove the old Firefox from the programs folder. Then Download Firefox Full Installer For All languages And Systems {web link}