This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

After 32.0.2 & 32.0.3 upgrade, my UPS account will not allow me to print labels. UPS tech support says the popup blocker is the problem. turning of doesn't he

  • 2 cavab
  • 1 has this problem
  • 5 views
  • Last reply by RMCox

RMCox
RMCox
more options

Apparently the UPS label to be printed is a popup. The printer selection screen does not show. Disabling popups or inputting a selection to allow for the site does not fix the problem. UPS tech support asked me to update Java, but the download selection at java.com did not download anything. Using IE allowed me to update Java and print my label.

Apparently the UPS label to be printed is a popup. The printer selection screen does not show. Disabling popups or inputting a selection to allow for the site does not fix the problem. UPS tech support asked me to update Java, but the download selection at java.com did not download anything. Using IE allowed me to update Java and print my label.

All Replies (2)

Brandon Vita
Brandon Vita
more options

you need to go update java at this website. 


https://java.com/en/download/index.jsp

Version 7 Update 67

let me know if this works.

RMCox
RMCox Question owner
more options

The UPS tech support guy had me update Java. There is the other problem. I clicked on update and no file was downloaded. Had to do it from IE.