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Had to refresh my computer and reinstall TB how do I get previous emails

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  • 1 has this problem
  • 9 views
  • Last reply by christ1

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Refresh resets the computer and deletes apps so I had to reinstall TB. Now I need to get the emails that I had on the previous version of TB. I have gotten as far as learning about the profiles. But it gets too complex for me to actually get the old profiles into the new TB. Please help. thx

Refresh resets the computer and deletes apps so I had to reinstall TB. Now I need to get the emails that I had on the previous version of TB. I have gotten as far as learning about the profiles. But it gets too complex for me to actually get the old profiles into the new TB. Please help. thx

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You can create a new profile and copy the old one over it. That would assume you actually have a backup of your profile. See http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

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Thanks Christ 1. My problem is I cannot get to the Profile Manager. I am running windows 8 and there is no Windows start Program menu. How do I get to the profile manager? Much appreciated.

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