This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Amazon search results do not display properly as of Firefox 33.0

  • 2 cavab
  • 3 have this problem
  • 10 views
  • Last reply by jakff

jakff
jakff
more options

Hello,

This one is a bit strange. Lately, I've noticed that many (but not all) search results on Amazon display only eight items per page, even though the Amazon site believes it is showing me 48 results. It is as if the rest of the results are hidden behind the "next page" control.

To reproduce: 1) go to amazon.com. 2) In the search bar, enter a search term that will get lots of results. For example "sweaters women" 3) On the resulting page, go to the side menu, and choose a sub category - for example, "Women's sweaters". 4) Look at the resulting page. It will tell you "1-48 of 37,824 results ..." but you will (or at least, *I*) only see eight items -- two rows of four. Directly underneath the second row is the grey bar that shows the pages and the "previous" and "next" links. Underneath *that* is a very large white space, which looks about the right size to contain the remaining rows of results -- but they are not there.

Do you see what I'm seeing? It's strange, and it just started a short time ago. I'm only now really looking into it, and IE and Safari both show me the search results as I expect.

I am running Windows 7 and Firefox 33.0.

Thanks for looking.

Hello, This one is a bit strange. Lately, I've noticed that many (but not all) search results on Amazon display only eight items per page, even though the Amazon site believes it is showing me 48 results. It is as if the rest of the results are hidden behind the "next page" control. To reproduce: 1) go to amazon.com. 2) In the search bar, enter a search term that will get lots of results. For example "sweaters women" 3) On the resulting page, go to the side menu, and choose a sub category - for example, "Women's sweaters". 4) Look at the resulting page. It will tell you "1-48 of 37,824 results ..." but you will (or at least, *I*) only see eight items -- two rows of four. Directly underneath the second row is the grey bar that shows the pages and the "previous" and "next" links. Underneath *that* is a very large white space, which looks about the right size to contain the remaining rows of results -- but they are not there. Do you see what I'm seeing? It's strange, and it just started a short time ago. I'm only now really looking into it, and IE and Safari both show me the search results as I expect. I am running Windows 7 and Firefox 33.0. Thanks for looking.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

No problems here. I do see 48 results as 12 row of each 4 results.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
jakff
jakff Question owner
more options

Thanks for the reply. So, this is interesting: Adblock Edge 2.1.5 was the culprit. I've been using Adblock for quite some time now, but I see there is a new version as of a few weeks ago -- perhaps that's when the issue started. But when I disable it and reload the amazon results page, I get all 48 results in rows of four. When I enable it and reload, the other rows disappear and I'm left with two rows of four.

I don't have any guesses about what Adblock is doing and why that is the result (I don't see anything that resembles an ad sandwiched between rows).

Wild.