This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Dashlane stopped working on MAC 10.9.5 when Firefox updated. NO dot at all under the reindeer.

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by guigs

cydperoni
cydperoni
more options

Firefox updated this morning to 33.1. My Dashlane is also up to date. Reindeer is present in toolbar. It is grey BUT has NO dot. I checked the extension. The extension is present and enabled. This has happened on both my desktop MAC 10.9.4 as well as my MacBook Air 10.9.5. Really need a solution. Can't get into anything. Thanks so much.

Firefox updated this morning to 33.1. My Dashlane is also up to date. Reindeer is present in toolbar. It is grey BUT has NO dot. I checked the extension. The extension is present and enabled. This has happened on both my desktop MAC 10.9.4 as well as my MacBook Air 10.9.5. Really need a solution. Can't get into anything. Thanks so much.

All Replies (1)

guigs
guigs
more options

HI please update the dashline plugin or try a new install. Mozilla is looking into this issue and has provided the recommendation of that update as a work around.

Please report back if you have any further issues about this topic. Thank you.