This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Input settings for sending mail to server. They do not hold, default is reset. Fix, please, so TB plays nice with Google.

  • 2 cavab
  • 2 have this problem
  • 9 views
  • Last reply by davidrn8

more options

When I input in, 'Account settings, Copies & folders, ' into, 'Place a copy in' : Sent folder - & choose, 'local folder', as the destination.

Thunderbird does not hold this setting, but reverts to the email address, as the destination to place the copy in, when it is reopened. Please patch this behavior, it is not needed with Gmail & gives false error messages.

(As, in Gmail the server puts a copy in the 'sent mail', folder, on the server, so it won't let you do this from Thunderbird)

Thanks, DRN

When I input in, 'Account settings, Copies & folders, ' into, 'Place a copy in' : Sent folder - & choose, 'local folder', as the destination. Thunderbird does not hold this setting, but reverts to the email address, as the destination to place the copy in, when it is reopened. Please patch this behavior, it is not needed with Gmail & gives false error messages. (As, in Gmail the server puts a copy in the 'sent mail', folder, on the server, so it won't let you do this from Thunderbird) Thanks, DRN

Chosen solution

Thanks Matt, Think it is the pref.js file being reset. I like to keep a local copy of message, which is backed-up, so prob bit overkill. Have set not to wipe change. So, thanks again, impressed by speed & logic :)

Read this answer in context 👍 0

All Replies (2)

more options

actually I would just set Thunderbird to non save a copy aqt all. But if the setting is not staying set between sessions there are only two causes. Thunderbird suffers a shut down hang. You get Thunderbird is running errors when you restart the program if this is the case. Or something is blocking or replacing the prefs.js file.

ccLeaner has been known to do this, as have some anti virus programs and some corporate networks that revert setting to a known good state on each reboot to stop staff changing from the corporate standards.

more options

Seçilmiş Həll

Thanks Matt, Think it is the pref.js file being reset. I like to keep a local copy of message, which is backed-up, so prob bit overkill. Have set not to wipe change. So, thanks again, impressed by speed & logic :)