This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

(Not Responding) problem, How can I solve it?

  • 4 cavab
  • 4 have this problem
  • 61 views
  • Last reply by FredMcD

more options

My browser many times stuck and (Not Responding) message appear next to the page title. How can I solve it? And make my browser works fine?

My browser many times stuck and (Not Responding) message appear next to the page title. How can I solve it? And make my browser works fine?

All Replies (4)

more options

Just do one thing update the firefox to 33.1.1 it has fixed start up crash.. Steps to update Click on menu Open help menu ( ? ) this icon will be there Select About firefox It will automatically update the browser..

Image showing whats new in 33.1.1

more options

Update your Flash Player v15.0.0.223 http://get.adobe.com/flashplayer/

more options

Thanks Md Shahbaz Alam for your reply. Yes I updated it to 33.1.1 but the problem still exist but it's less than before

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.