Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Cannot receive new emails only one email from 2 days ago.

  • 3 cavab
  • 7 have this problem
  • 1 view
  • Last reply by Mayso

RonLar
RonLar
more options

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Chosen solution

disable email scanning in your anti v irus and then execute a get mail.

Read this answer in context 👍 2

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

disable email scanning in your anti v irus and then execute a get mail.

RonLar
RonLar Question owner
more options

RonLar said

Thunderbird has been working fine - until yesterday when no new emails were received - the last one was dated 12/16. Today started Thunderbird and nothing newer was added (except the same email dated 12/16). When I click Get Messages - I get another copy of the 12/16 message. I can see newer messages via my server (comcast.net). I am running another account on another computer with TB program without problem. HELP!

Matt said

disable email scanning in your anti v irus and then execute a get mail.

That did it! Many thanks to Matt!

Mayso
Mayso
more options

My emails were downloading and sending happily yesterday, but nothing today. My anti-virus allows emails from Thunderbird (I just checked) but they are not arriving. Thoughts, anyone?