This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have vosteran web search adware on my firefox. i cant find it in my add ons. help

  • 2 cavab
  • 9 have this problem
  • 2 views
  • Last reply by cor-el

more options

vosteran web search hijacked my computer. online instuctions said i should disable the extension for it but its not in the extension list. my spyware and virus software arent recognizing it. help please

vosteran web search hijacked my computer. online instuctions said i should disable the extension for it but its not in the extension list. my spyware and virus software arent recognizing it. help please

All Replies (2)

more options

Access your Firefox Profile by going into AppData\Roaming\Mozilla\Firefox\Profiles and try to locate that addon. If you've found it, close firefox and delete the folder.

more options