We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

crashes on startup OOM in safe mode without add ons

  • 7 cavab
  • 1 has this problem
  • 11 views
  • Last reply by dermatthew

more options

Hey

Thunderbird crashes on startup after update to Version 3x? - cant'see it becauses crasshes ...

also in safe mode with disabling addons

im using Windows 7 bp-ff96d306-a327-43a8-b004-ddf582141229


for testing i installed a new Thunderbird on a different machine with the same old Profile - crashes also bp-f6f54a64-0047-44b8-8d68-f156c2150105



thanks

Hey Thunderbird crashes on startup after update to Version 3x? - cant'see it becauses crasshes ... also in safe mode with disabling addons im using Windows 7 bp-ff96d306-a327-43a8-b004-ddf582141229 for testing i installed a new Thunderbird on a different machine with the same old Profile - crashes also bp-f6f54a64-0047-44b8-8d68-f156c2150105 thanks

Modified by Wayne Mery

All Replies (7)

more options

Bug 1116837 refers

more options

so i have to wait?

i need thunderbird

thanks for now

more options

does this error take affect on loadung newgroups only?

more options

dermatthew,

please install 38.0b1 from beta link at http://www.mozilla.org/en-US/thunderbird/channel/

Is the problem gone?

more options

This update did not solve the Problem sorry - still crashes on startup

but I solve the problem deleting all entries in the news Folder - there was many old stuff -

in the past i had much trouble managing any news - thunderbird losts all news configuration - so deletetion solves the Problem

matthew

more options

Was it only one newsgroup causing problems? If yes, which one?

more options

it's a local very plain Server on the University with only plain Text messages- when i booked a group on next startup there are not available ...

but there was very old stuff in - more than 10 Yeaers - and many postings - more than 500MB - so its ok ..

there was a version update 2 ?? years ago from where it was not working ...

after deleting the old stuff it seems to work ...


matthew