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Brand new pc in September 2014 with Win 8.1, Firefox is continually crashing

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by philipp

GunnelViven
GunnelViven
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Use Hardware Acceleration has already been unticked, several weeks ago, no change.

bp-9aac4efb-4a2c-48e5-b7ff-7c3952150114 14/01/2015 21:12 bp-3f329ae3-cead-438a-b1af-9152d2150114 14/01/2015 20:24 bp-b7407783-de32-440d-bdc7-eaf7d2150114 14/01/2015 18:49 bp-141e8080-0c7b-48c7-8c41-7394c2150114 14/01/2015 17:46 bp-3d5260e4-bf88-42be-8e39-87e162150113 13/01/2015 23:15 bp-1f76dfd2-df71-422b-a8d4-5ee762150113 13/01/2015 22:47 bp-e38b67a3-7acb-4751-bb7e-f69ac2150113 13/01/2015 21:53 bp-89e51baa-8f43-4631-b386-cfb112150113 13/01/2015 18:37 bp-a05d2073-eb9e-477f-8e3e-e37d52150113 13/01/2015 18:15 bp-94f06277-9b8e-44a7-8bd6-d1c462150113 13/01/2015 17:25 bp-a8fb881f-1a10-4a45-a2b6-aefa02150113 13/01/2015 15:48 bp-44f0bacb-6af1-4c6a-80dd-bea8a2150113 13/01/2015 13:22 bp-fffc8bdd-56fe-40bd-a824-65e1c2150113 13/01/2015 02:51 bp-2789e3f6-f55d-4b57-8422-af0582150113 13/01/2015 02:50 bp-31cdbc88-fbf7-455f-a055-f18fb2150112

Use Hardware Acceleration has already been unticked, several weeks ago, no change. bp-9aac4efb-4a2c-48e5-b7ff-7c3952150114 14/01/2015 21:12 bp-3f329ae3-cead-438a-b1af-9152d2150114 14/01/2015 20:24 bp-b7407783-de32-440d-bdc7-eaf7d2150114 14/01/2015 18:49 bp-141e8080-0c7b-48c7-8c41-7394c2150114 14/01/2015 17:46 bp-3d5260e4-bf88-42be-8e39-87e162150113 13/01/2015 23:15 bp-1f76dfd2-df71-422b-a8d4-5ee762150113 13/01/2015 22:47 bp-e38b67a3-7acb-4751-bb7e-f69ac2150113 13/01/2015 21:53 bp-89e51baa-8f43-4631-b386-cfb112150113 13/01/2015 18:37 bp-a05d2073-eb9e-477f-8e3e-e37d52150113 13/01/2015 18:15 bp-94f06277-9b8e-44a7-8bd6-d1c462150113 13/01/2015 17:25 bp-a8fb881f-1a10-4a45-a2b6-aefa02150113 13/01/2015 15:48 bp-44f0bacb-6af1-4c6a-80dd-bea8a2150113 13/01/2015 13:22 bp-fffc8bdd-56fe-40bd-a824-65e1c2150113 13/01/2015 02:51 bp-2789e3f6-f55d-4b57-8422-af0582150113 13/01/2015 02:50 bp-31cdbc88-fbf7-455f-a055-f18fb2150112

All Replies (3)

philipp
philipp
  • Moderator
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hello GunnelViven, all those crashes appear to be caused by modules relating to your norton security software. can you try to disable all addons/plugins in firefox relating to norton and see if the crashes continue?

GunnelViven
GunnelViven Question owner
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I only have the norton toolbar,I will disable it and watch what happens.

Modified by GunnelViven

philipp
philipp
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hi GunnelViven, i'm just checking again - did the steps recommended above make a noticeable difference?