This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Cannot open a URL in a new tab using a bookmarks submenu

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Gotadimple
Gotadimple
more options

I have just been upgraded to v 35.0. Before the upgrade, I could navigate from my bookmarks menu to a sub-menu, and hover over a URL. A right click brought up a context menu that allowed me to Open, Open in a New Tab, Open in a New Window, etc.

After the update, the only options available are Open. The rest of the sub-menu is grayed out. Is the only option now to open a new tab manually and then navigate thru sub-menus to open a site?

Thanks.

I have just been upgraded to v 35.0. Before the upgrade, I could navigate from my bookmarks menu to a sub-menu, and hover over a URL. A right click brought up a context menu that allowed me to Open, Open in a New Tab, Open in a New Window, etc. After the update, the only options available are Open. The rest of the sub-menu is grayed out. Is the only option now to open a new tab manually and then navigate thru sub-menus to open a site? Thanks.

Chosen solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.257 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.6.156 http://get.adobe.com/shockwave/

Gotadimple said

. . .my bookmarks menu . . . right click brought up a context menu that allowed me to Open . . . . The rest of the sub-menu is grayed out.

That should not happen.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Seçilmiş Həll

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.257 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.6.156 http://get.adobe.com/shockwave/

Gotadimple said

. . .my bookmarks menu . . . right click brought up a context menu that allowed me to Open . . . . The rest of the sub-menu is grayed out.

That should not happen.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Gotadimple
Gotadimple Question owner
more options

Fred, your solution worked perfectly. Thank you.

FredMcD
FredMcD
more options

Glad to help. Surf Safely.