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Firefox will not start at all

  • 1 cavab
  • 1 has this problem
  • 11 views
  • Last reply by philipp

sid.robinson
sid.robinson
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New versions of Firefox will not start and only bring up the crash reporter. I've tried starting in safe mode, I've deleted/created new Profiles and I've uninstalled/installed Firefox over and over. I can still download 28.0 and it has no problem opening. Below is the latest Crash ID from 35.0

Crash ID: bp-4ac8fb2d-9a2a-4a6a-a9e4-06cc42150125

New versions of Firefox will not start and only bring up the crash reporter. I've tried starting in safe mode, I've deleted/created new Profiles and I've uninstalled/installed Firefox over and over. I can still download 28.0 and it has no problem opening. Below is the latest Crash ID from 35.0 Crash ID: bp-4ac8fb2d-9a2a-4a6a-a9e4-06cc42150125

All Replies (1)

philipp
philipp
  • Moderator
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hello sid.robinson, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program.