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Refreshed Firefox and it does not work properly

  • 1 cavab
  • 1 has this problem
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  • Last reply by LostGod

greenbau
greenbau
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after refreshing, Firefox barely works. All bookmarks gone and cannot reinstall from old data file on desktop. Cannot make new bookmarks, no history created. Looks like I need to totally remove via Windows and reinstall. Last time I did that there were still vestiges after reinstalling. Anything I need to know about reinstalling? All history and bookmarks should be available via Old Data right/

after refreshing, Firefox barely works. All bookmarks gone and cannot reinstall from old data file on desktop. Cannot make new bookmarks, no history created. Looks like I need to totally remove via Windows and reinstall. Last time I did that there were still vestiges after reinstalling. Anything I need to know about reinstalling? All history and bookmarks should be available via Old Data right/

All Replies (1)

LostGod
LostGod
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Is this what you are asking about? (https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer#w_remove-user-data-and-settings_2)