This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does "Sender Name" randomly change from the actual sender to another sender from recently received mail?

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

more options

When the email is first received the "Sender Name" is correct. When opening Thunderbird later the "Sender Name" has been changed in a random fashion to another sender of recently received email.

When the email is first received the "Sender Name" is correct. When opening Thunderbird later the "Sender Name" has been changed in a random fashion to another sender of recently received email.

All Replies (1)

more options

Maybe the indexing needs fixing.

right click on foldre and select 'Properties' Then click on 'Repair folder' button click on OK

refresh folder pane / clickon another folder and then go back.