This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of duplicate "in" and "sent" mail boxes?

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by nicholas2

more options

I have installed a new version of Thunderbird on a new machine and used Easy Transfer to move my mail boxes etc from my old machine. The problem is that I now have duplicate "in" and "sent" mail boxes. New in and sent mail only appears in one of them but I can't delete the other. I have deleted all messages in the extra "in" box (they were all duplicates) but have not been able to do the same with the messages in the duplicate "sent" box because the "deleted" folder where they would go is not big enough to take the 16000 messages in there (when I "select all" and "delete" it just says "deleted folder is full" when in fact there's nothing in it; I am assuming this just means it would not take all the messages to be deleted). Help please!

I have installed a new version of Thunderbird on a new machine and used Easy Transfer to move my mail boxes etc from my old machine. The problem is that I now have duplicate "in" and "sent" mail boxes. New in and sent mail only appears in one of them but I can't delete the other. I have deleted all messages in the extra "in" box (they were all duplicates) but have not been able to do the same with the messages in the duplicate "sent" box because the "deleted" folder where they would go is not big enough to take the 16000 messages in there (when I "select all" and "delete" it just says "deleted folder is full" when in fact there's nothing in it; I am assuming this just means it would not take all the messages to be deleted). Help please!

All Replies (1)

more options