This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my browser keep saying unable to connect?

more options

Just downloaded browser for the first time. it says unable to connect. there are no add-ons active.

Just downloaded browser for the first time. it says unable to connect. there are no add-ons active.

All Replies (1)

more options