This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Difference between header of mail in list, and detail window

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Zenos

more options

Sometimes after receiving multiple mails at the same time and I want to look at one mail by clicking on the subject in the list, another mail is opened in the mail window, and whatever I do (deleting the other mail, resending the mail...) I am not able to view the correct mail. I have to open the mail e.g. with Windows Live Mail and resend it from there to myself to be able to see the content. In the first screen-save I send along, both the first and the second line in the subject box in the upper window part of Thunderbird subjects thatr are very different and from totally different senders, show the same mail content in the lower part: it is the content of the second subject. In this case, although the subject line chosen is the first line (original sender ART PRICE), the message shown is the one from the second line (Paasweek from Huis en Comfort). After resending the mail from the inbox of Windows Live Mail I can see the correct mail as shown in the second image I send. Can you help me with this? Thanks and best regards. Ernest Matton

Sometimes after receiving multiple mails at the same time and I want to look at one mail by clicking on the subject in the list, another mail is opened in the mail window, and whatever I do (deleting the other mail, resending the mail...) I am not able to view the correct mail. I have to open the mail e.g. with Windows Live Mail and resend it from there to myself to be able to see the content. In the first screen-save I send along, both the first and the second line in the subject box in the upper window part of Thunderbird subjects thatr are very different and from totally different senders, show the same mail content in the lower part: it is the content of the second subject. In this case, although the subject line chosen is the first line (original sender ART PRICE), the message shown is the one from the second line (Paasweek from Huis en Comfort). After resending the mail from the inbox of Windows Live Mail I can see the correct mail as shown in the second image I send. Can you help me with this? Thanks and best regards. Ernest Matton
Attached screenshots

Chosen solution

Select the affected folder, right-click, select Properties then Repair Folder.

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

Select the affected folder, right-click, select Properties then Repair Folder.