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My computer stops when the mouse is still

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by philipp

roglyn
roglyn
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the computer stops working if mouse is not moving and playing a video on youtube is choppy

the computer stops working if mouse is not moving and playing a video on youtube is choppy

All Replies (1)

philipp
philipp
  • Moderator
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hello roglyn, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner and see if they get any results.

Troubleshoot Firefox issues caused by malware