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My Mac appears to download latest version but when I restart, I still have the old version, not the new one.

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  • Last reply by ideato

stevefe
stevefe
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Not much to add. I get message to update from 34 to latest version. I click update and it appears to download. Then I select restart. It restarts but I still have 34.

Not much to add. I get message to update from 34 to latest version. I click update and it appears to download. Then I select restart. It restarts but I still have 34.

All Replies (1)

ideato
ideato
more options

Hello stevefe, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you