This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when my husband set up my 2gmail accounts and hit get messages,all of my gmail did not transfer from Outlook to thunderbird

  • 3 cavab
  • 1 has this problem
  • 6 views
  • Last reply by finitarry

more options

I have 2 gmail accounts- one in Outlook 2007 and one I access from gmail directly. The messages from gmail transfered fine. The messages on Outlook did not. Today, I went through and deleted many of the old email messages on both accounts, emptied the trash, restarted the computer, open ed thunderbird and hit "get messages". All the old messages are still present. How do I sync the messages to update? How to I get the messages on Outlook?

I have 2 gmail accounts- one in Outlook 2007 and one I access from gmail directly. The messages from gmail transfered fine. The messages on Outlook did not. Today, I went through and deleted many of the old email messages on both accounts, emptied the trash, restarted the computer, open ed thunderbird and hit "get messages". All the old messages are still present. How do I sync the messages to update? How to I get the messages on Outlook?

Chosen solution

You could set up Thunderbird on the old computer and transfer the files to that, then copy them to the new computer. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Read this answer in context 👍 1

All Replies (3)

more options

Tools menu > import and import from outlook. Note both programs are required on the same machine.

more options

outlook is on my old computer and thunderbird is on my new computer so how do I make the transfer?

more options

Seçilmiş Həll

You could set up Thunderbird on the old computer and transfer the files to that, then copy them to the new computer. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer