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since last update nothing loads and firfoxes crashes often

  • 2 cavab
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

zcmb
zcmb
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since the last update firefox has become useless, nothing will load it constantly crashes and not much seems to work on firefox since this update. I have tried everything I could find in the support forums, reinstalling did not work, refreshing did not work and nothing else has worked either. my most recent crash reports bp-1fc759c5-c67d-4db0-aeeb-0c26d2150408 4/7/2015 11:32 PM bp-30ef5683-c90b-4141-a1c0-b92de2150408 4/7/2015 9:56 PM bp-5de78765-082c-4169-a51d-02eac2150407 4/7/2015 3:54 PM bp-8bc87045-87eb-4b54-9d05-818542150407 4/7/2015 3:00 PM bp-d9f8d7b6-6f5e-43d8-a824-d13542150407 4/7/2015 2:58 PM bp-f9896dcd-a9dd-452a-8aa2-b2f9d2150407

since the last update firefox has become useless, nothing will load it constantly crashes and not much seems to work on firefox since this update. I have tried everything I could find in the support forums, reinstalling did not work, refreshing did not work and nothing else has worked either. my most recent crash reports bp-1fc759c5-c67d-4db0-aeeb-0c26d2150408 4/7/2015 11:32 PM bp-30ef5683-c90b-4141-a1c0-b92de2150408 4/7/2015 9:56 PM bp-5de78765-082c-4169-a51d-02eac2150407 4/7/2015 3:54 PM bp-8bc87045-87eb-4b54-9d05-818542150407 4/7/2015 3:00 PM bp-d9f8d7b6-6f5e-43d8-a824-d13542150407 4/7/2015 2:58 PM bp-f9896dcd-a9dd-452a-8aa2-b2f9d2150407

All Replies (2)

guigs
guigs
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Please also try safe mode, in the shutdown hang crashes there are a few that have listed extensions. Please try to disable these as well as see if there are improvements in Safe mode:

FredMcD
FredMcD
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The crash reports flagged these programs;

mswsock.dll = Microsoft

winmm.dll = Windows Multimedia

combase.dll = Microsoft

Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration