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Firefox crashes

  • 1 cavab
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

stini
stini
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Firefox suddenly crashes without lagging before. When opening the Taskmanager it says that Firefox is still working , though the memory numbers start to decrease. Firefox cannot be started again before it is ended via taskmanager. Firefox version: 37.0.1 (updated it yesterday)

This only started after I updated Adobe Flash about an hour ago. Flash version: 17.0.0.169

I do not get any Crash Reports. I checked for the submitted crash reports and found that the last submitted report is from 2013.

Firefox suddenly crashes without lagging before. When opening the Taskmanager it says that Firefox is still working , though the memory numbers start to decrease. Firefox cannot be started again before it is ended via taskmanager. Firefox version: 37.0.1 (updated it yesterday) This only started after I updated Adobe Flash about an hour ago. Flash version: 17.0.0.169 I do not get any Crash Reports. I checked for the submitted crash reports and found that the last submitted report is from 2013.

All Replies (1)

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: