This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

messages are being grouped together, so only one displays. How do I go back to listing all messages by date received?

more options

Recently, do not know for how long, if I receive several emails from the same source, they are grouped together (with an arrow to the left) and the preview panel shows all of them. They were previously shown individually according to date and time (if received today). How do I get back to this? Have tried 'Help' topics, and followed their suggestions. Nothing has helped.

Recently, do not know for how long, if I receive several emails from the same source, they are grouped together (with an arrow to the left) and the preview panel shows all of them. They were previously shown individually according to date and time (if received today). How do I get back to this? Have tried 'Help' topics, and followed their suggestions. Nothing has helped.

All Replies (1)

more options

View-Sort By-Unthreaded