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Add attachment hangs if location of last attachment is not reachable

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  • Last reply by wallite96

wallite96
wallite96
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If the folder location of the last attachment is not currently accessible, such as a network share requiring an active VPN tunnel, the Attach dialogue window hangs indefinitely. This is using a Windows install of Version 31.6.0. Thunderbird has to be force closed or the computer restarted. The workaround is to use the Advanced tool Config Editor and clear the mail.compose.attach.dir setting before attempting to attach. Is there a more elegant solution? I would expect a timeout to occur triggering an alternate "local" folder/directory to be displayed in the dialogue box as occurs when the setting is empty; or a box to allow the user to select an accessible location. In any case the indefinite hanging is not a good option.

If the folder location of the last attachment is not currently accessible, such as a network share requiring an active VPN tunnel, the Attach dialogue window hangs indefinitely. This is using a Windows install of Version 31.6.0. Thunderbird has to be force closed or the computer restarted. The workaround is to use the Advanced tool Config Editor and clear the mail.compose.attach.dir setting before attempting to attach. Is there a more elegant solution? I would expect a timeout to occur triggering an alternate "local" folder/directory to be displayed in the dialogue box as occurs when the setting is empty; or a box to allow the user to select an accessible location. In any case the indefinite hanging is not a good option.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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this sounds like bug 442908 perhaps you could assist with the stack trace they seek.

wallite96
wallite96 Question owner
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I agree, this is the same bug that has existed for years. It is easily reproduced as described in the bug report. I will attempt to gather more information but I suspect someone more versed in dealing with Windows OS could get useful data with less effort.