This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why do I get an error every time I try to update Waterfox?

  • 2 cavab
  • 4 have this problem
  • 1 view
  • Last reply by KLSGrem

KLSGrem
KLSGrem
more options

I have a Toshiba Satellite running Windows 8.1 version 6.3.9600 build 9600. I have Waterfox version 36. There have been three updates since I went back to Waterfox. I always select Update now. None of the last three updates has finished updating because it says file libiomp5md.dll is missing. I am not sure what this is or what it means or how to fix it.

Any ideas?

Thank you for your time and thank you for all you do for the users. I love Waterfox! God bless you all.

I have a Toshiba Satellite running Windows 8.1 version 6.3.9600 build 9600. I have Waterfox version 36. There have been three updates since I went back to Waterfox. I always select Update now. None of the last three updates has finished updating because it says file libiomp5md.dll is missing. I am not sure what this is or what it means or how to fix it. Any ideas? Thank you for your time and thank you for all you do for the users. I love Waterfox! God bless you all.

Chosen solution

Waterfox is an unofficial 64 bit third-party build. This forum is about the official Firefox releases as found on the Mozilla servers. You will have to contact Waterfox for support if there is an issue with one of their releases.

Read this answer in context 👍 2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Waterfox is an unofficial 64 bit third-party build. This forum is about the official Firefox releases as found on the Mozilla servers. You will have to contact Waterfox for support if there is an issue with one of their releases.

KLSGrem
KLSGrem Question owner
more options

It's not made by Mozilla? I'm sorry. I guess I just didn't realize. Every time I click on links in Waterfox it brings me to Mozilla. Thank you.cor-el said

Waterfox is an unofficial 64 bit third-party build. This forum is about the official Firefox releases as found on the Mozilla servers. You will have to contact Waterfox for support if there is an issue with one of their releases.