This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click download arrow to save a PDF, it has changed and opens to Windows Media Player and I can't find my PDF document.

more options

Windows Media Player opens up and I can't find my pdf document. Where do I find my pdf document so I can download it and save it to my flash drive? It used to just open up the document. It never opened up to Windows Media player.

Windows Media Player opens up and I can't find my pdf document. Where do I find my pdf document so I can download it and save it to my flash drive? It used to just open up the document. It never opened up to Windows Media player.

Chosen solution

If necessary then you can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder:

Read this answer in context 👍 0

All Replies (5)

more options

May be you have changed the default application. You may need to change the settings of Application panel. The Applications panel allows you to choose how Firefox handles different types of files. See this article, Applications panel - Set how Firefox handles different types of files.

more options

Seçilmiş Həll

If necessary then you can rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder:

more options

brewcrewgal said

Windows Media Player opens up and I can't find my pdf document. Where do I find my pdf document so I can download it and save it to my flash drive? It used to just open up the document. It never opened up to Windows Media player.
more options

Turns out Adobe Acrobat had to be reinstalled and when I tried to download documents it wasn't finding Adobe. It works fine now.

more options

Turns out Adobe Acrobat had to be reinstalled and when I tried to download documents it wasn't finding Adobe. It works fine now.