This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't see bookmarks when using Firefox on my new Imac

  • 1 cavab
  • 2 have this problem
  • 3 views
  • Last reply by guigs

more options

When using sync why I can't see my bookmarks in Firefox (account with bookmarks on windows laptop other Firefox without bookmarks on my Imac)

When using sync why I can't see my bookmarks in Firefox (account with bookmarks on windows laptop other Firefox without bookmarks on my Imac)

Modified by Silvin

All Replies (1)

more options

HI Silvin, Thank you for your question. I understand that between two Mac computers that bookmarks are not syncing. In order to make sure that both devices are connected to the same acocunt and the same version please get both computers and try this experiment: For both computers do this

  1. Go to the sync page and click disconnect account
  2. Go to accounts.firefox.com
  3. Sign into your account from here
  4. Click on Tools > Sync now
  5. wait 5 mins
  6. Do this again with the other computer
  7. Add a new bookmark to one of the computers
  8. Click Tools > Sync now on both computers
  9. Search for the bookmark on the second computer

Is it there?