This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What did you do with my desktop icons???

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by user633449

more options

I turned on my computer this morning to finish some work and my entire desktop was vanished by your updates!! I have been working on a case and had saved photos documents, articles to my desktop. A year and a half of work and the case deadline is near and you took all my saved to desktops!!!! How dare you!!! Where are they?? Hundreds and hundreds of hours lost. I don't even know what I had. Why did you take away the only way I know where to find everything I need. You totally messed with my work my income and my life.'How could you just mess with me. Done!!! Done done. I will use Apple from now on or Chrome.

I turned on my computer this morning to finish some work and my entire desktop was vanished by your updates!! I have been working on a case and had saved photos documents, articles to my desktop. A year and a half of work and the case deadline is near and you took all my saved to desktops!!!! How dare you!!! Where are they?? Hundreds and hundreds of hours lost. I don't even know what I had. Why did you take away the only way I know where to find everything I need. You totally messed with my work my income and my life.'How could you just mess with me. Done!!! Done done. I will use Apple from now on or Chrome.

All Replies (1)

more options

This actually doesn't sound like a Firefox issue, it sounds like you were logged into a temporary profile in Windows, which is a Windows issue. You can try the steps at http://www.tomshardware.com/faq/id-1820762/windows-logs-temporary-profile.html to fix this. Unfortunately it's a fairly common Windows issue