This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

i believe i sync my old firefox but when i login on onto new firefox nothing was sync from old firefox

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by guigs

hektorasis
hektorasis
more options

i had hard disk which failed but i think i managed to sync everything, now as i got new hard disk and installed Firefox entered my sync details nothing came through from previous Firefox, how do i know if anything was sync?

thank you

Roly

i had hard disk which failed but i think i managed to sync everything, now as i got new hard disk and installed Firefox entered my sync details nothing came through from previous Firefox, how do i know if anything was sync? thank you Roly

All Replies (1)

guigs
guigs
more options

HI Roly, I am sorry however without a back up there are no work arounds that I can suggest to recover this data. Due to the merging model of Firefox Sync it sounds like the storage was overwritten with the same computer name.

For further questions please see the Firefox Accounts Terms of Service