This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Incognito mode not working properly

  • 1 cavab
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

Sanz06
Sanz06
more options

Whenever I open my incognito mode tab my gmail account is still signed in from my last usage. That wasn't the case before the update,I used to get a fresh window with no login of any sort. So I presume that incognito is not working properly since it's auto-logging you into your last logged account details-which should never happen in incognito mode. Kindly look into the matter.

Whenever I open my incognito mode tab my gmail account is still signed in from my last usage. That wasn't the case before the update,I used to get a fresh window with no login of any sort. So I presume that incognito is not working properly since it's auto-logging you into your last logged account details-which should never happen in incognito mode. Kindly look into the matter.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are all Private Browsing mode tabs and windows closed when this happens?

Firefox keeps one cookie jar that is shared among all Private Browsing mode tabs and that only gets flushed if all PB mode tabs are closed.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window