This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox n longer plays videos. All I get is a round white circle with an italicized letter f inside. It used to work. How can I fix this?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by philipp

starleaf214
starleaf214
more options

When I try to play videos, often all I get is a round white circle with the letter f inside. The video either will not play or all I get is the sound and no picture.I used to never have problems with Firefox and it is my preferred browser at home. Now I have to use Google Chrome instead. How do I fix this?

When I try to play videos, often all I get is a round white circle with the letter f inside. The video either will not play or all I get is the sound and no picture.I used to never have problems with Firefox and it is my preferred browser at home. Now I have to use Google Chrome instead. How do I fix this?

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, this is probably caused by the flashblock extension that you might have installed: Disable or remove Add-ons