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Account removal due to duplicate messages

  • 3 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Dan14

Dan14
Dan14
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Hi, Can I safely renew my accounts and save my existing messages/emails? I have noticed that in more than 1 email account, messages are being downloaded twice or more, so that I have duplicate messages. In the root directory, I saw that I have more accounts than that there are for real. I think this is why messages keep being duplicated. I remember having difficulties in the past with installing accounts and their details when I reinstalled Thunderbird. Look at the image for an example of the duplicate messages.

Thanks, Dan

Hi, Can I safely renew my accounts and save my existing messages/emails? I have noticed that in more than 1 email account, messages are being downloaded twice or more, so that I have duplicate messages. In the root directory, I saw that I have more accounts than that there are for real. I think this is why messages keep being duplicated. I remember having difficulties in the past with installing accounts and their details when I reinstalled Thunderbird. Look at the image for an example of the duplicate messages. Thanks, Dan

All Replies (3)

Dan14
Dan14 Question owner
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Image; Look at the bottom of the text, also somewhat in the middle 2 duplicates.

Modified by Dan14

christ1
christ1
  • Top 25 Contributor
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You can move messages you want to keep to your 'Local Folders' account prior to deleting any duplicate accounts.

Dan14
Dan14 Question owner
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I have done what you described, but there seems to be an error in thunderbird, the problem still exists. Is there a way to only save the existing emails and reinstall Thunderbird all over again. Everything exept the emails being deleted (no settings or whatever), could that be done?

Modified by Dan14