This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does email list fail to refresh?

  • 1 cavab
  • 3 have this problem
  • 6 views
  • Last reply by Matt

more options

Sometimes when I switch from one folder to another the email list fails to refresh. If I move the mouse over the list in the new folder it will refresh but not always completely. Image 1 shows the CAD email folder displayed BUT the "Input" folder below it is selected. Image 2 shows what happens when the mouse is moved over the email list in the "Input" folder!

Sometimes when I switch from one folder to another the email list fails to refresh. If I move the mouse over the list in the new folder it will refresh but not always completely. Image 1 shows the CAD email folder displayed BUT the "Input" folder below it is selected. Image 2 shows what happens when the mouse is moved over the email list in the "Input" folder!
Attached screenshots

Chosen solution

I had some joy in disabling the hardware acceleration with this exact issue.

Tools menu (alt+T) > options > advanced> General in Thunderbird 38. Not using it yet, update.

Read this answer in context 👍 2

All Replies (1)

more options

Seçilmiş Həll

I had some joy in disabling the hardware acceleration with this exact issue.

Tools menu (alt+T) > options > advanced> General in Thunderbird 38. Not using it yet, update.