This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outgoing blocked as "administrative error", but not on other services

  • 2 cavab
  • 5 have this problem
  • 1 view
  • Last reply by Hatter5

more options

I now get this message when trying to send from Thunderbird. I have no problem sending from my other service (MWeb). "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient and try again."

I now get this message when trying to send from Thunderbird. I have no problem sending from my other service (MWeb). "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient and try again."

Chosen solution

You should contact your email provider. The message is from their server.

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

You should contact your email provider. The message is from their server.

more options

Hatter5 said

I now get this message when trying to send from Thunderbird. I have no problem sending from my other service (MWeb). "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message recipient and try again."

Thank you. ISP and I are now looking for a hacker/scammer behind it.